Information We Collect
We collect information you provide directly to us, such as when you create an account, submit a service request, or contact us for support. This includes your name, email address, phone number, mailing address, and payment information.
We also collect information automatically when you use our website, including your IP address, browser type, operating system, referring URLs, and pages visited. We use cookies and similar tracking technologies to collect this information.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information including purchase confirmations and invoices; send technical notices, updates, security alerts, and support messages; and respond to your comments, questions, and requests.
We may also use your information to send promotional communications, such as information about products, services, and events offered by NovaTech Services, subject to your communication preferences.
Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We cannot, however, ensure or warrant the absolute security of any information you transmit to us.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your Rights
You have the right to access, update, or delete the personal information we hold about you. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or by contacting us directly.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or by mail at NovaTech Services LLC, novatechservices.org.